PAYTAP
PAYTAP FOR CUSTOMERS

Your phone.
Your moment.
Your choice.

A familiar tap is only the beginning. PayTap is being designed to bring clarity and control to everyday mobile payments.

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DESIGNED AROUND THE EVERYDAY

Simple should feel considered.

A good payment experience belongs naturally in your day. It should not require you to learn a complicated routine or wonder whether the purchase has gone through.

Our focus is a mobile journey that feels familiar from the first interaction: tap to begin, review what you are paying for and authorise the exact transaction. Then see a clear result.

THE MOBILE EXPERIENCE

A familiar gesture.
A clear next step.

The tap begins the journey. Your approval is a separate, deliberate moment. That distinction helps keep the experience simple without making payment feel automatic or out of your hands.

  1. Tap to begin.Present your phone at a participating, compatible acceptance point.
  2. Review and authorise.Check the merchant and amount before approving.
  3. Know the outcome.Receive clear confirmation when payment completes.
YOUR EVERYDAY. SIMPLIFIED.

Ready when
you are.

Tap your phone to begin.

One familiar gesture.More possibility.

Illustrative journey · no payment is made

Illustrative customer using a phone at an Australian café
THE EVERYDAY, REIMAGINED

Less interruption.
More everyday.

The ambition is simple: make the payment moment feel like part of life, rather than a task in its own right.

Illustrative imagery
CLARITY BUILDS CONFIDENCE

You should know where you stand.

01

Before you approve.

The merchant and amount should be clear before you authorise a payment. A tap on its own is not the whole approval journey.

02

While it is happening.

A useful status matters. An experience should distinguish a payment in progress from a completed one, rather than leave you guessing.

03

When you move on.

A completed payment should be clear to you and the merchant. If something does not complete, the next step needs to be understandable.

A MORE CONNECTED EVERYDAY

Recognition, without the collection of cards.

Your favourite businesses each have their own character. Their loyalty experience should be able to keep that character, without requiring another separate card to remember.

PayTap’s loyalty direction is about making recognition simpler at participating merchants and giving it a clear place in the customer experience. Program details and availability will be shared as this capability develops.

Explore loyalty
A FEW THINGS TO KNOW

Before your first tap.

Can I use PayTap today?

PayTap is currently in development. We will share availability and participation details as launch plans are confirmed.

Will it work at every terminal?

No universal acceptance is being claimed. Availability will depend on participating merchants, compatible devices and the relevant integrations.

Does tapping automatically approve a payment?

No. The intended journey includes reviewing and expressly approving the transaction after the tap begins the interaction.

Will I need a separate loyalty card for each business?

The loyalty vision is to reduce the need for separate merchant cards through one PayTap experience at participating businesses. This capability is still being developed.

Which phones will be supported?

Device and operating-system availability will be confirmed ahead of launch. We are keeping the public experience device-neutral until those details are settled.

WHAT COMES NEXT

Be there for what comes next.

Ask to hear about customer availability and the PayTap experience as it develops.

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